Why is my Amazon account locked? 4 ways to get it unlocked

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Amazon has a practice of locking accounts to prevent fraudulent purchases. Here are 4 different ways you can try in case your account is locked or if you just want to get it unlocked for any reason.

Amazon account is locked? What should you do? There are 4 ways to get your account unlocked.

Why is my Amazon account locked? 4 ways to get it unlocked

Amazon is now one of the most prominent eCommerce sites. Getting your account locked may be a major pain, regardless of whether you’re a buyer or seller on the marketplace.

We’ll look at why your account can be locked and how to get it unlocked in this post.

Amazon may lock you out of your account for a variety of reasons, the most common of which are to prevent fraud and unauthorised transactions. 

There are many other causes.

  • Giving misleading information
  • A large number of returns are expected.
  • A new account has placed a large number of orders.
  • Unusual gift card use
  • Using several IP addresses

Also see: Amazon Fire Stick Won’t Turn On: 15 Solutions

Unless you’re ready to wait it out, you’ll have to contact Amazon customer service. Here are a few options for you to consider. 

Directly upload your papers

You’ll need to log into your Amazon account using the link provided in the latest order delivery confirmation email. You should see an opportunity to add documents when you’ve created an account there. After you click it and submit all of the relevant papers, your account should be ready to use in a few minutes.

Another simple option is to contact Amazon right immediately. If you’re in the United States, dial +1 (206)-266-2992, and if you’re outside of the US, dial 1-888-230-4331. Most likely, you’ll be greeted with an answering machine. Navigate your way to a customer service person and follow the on-screen directions to complete the verification procedure.


In most circumstances, you’ll be required to give the following details.

  • Account number on Amazon
  • Purchases were made using a credit or debit card, according to the bank statement.
  • If appropriate, gift card receipts.
  • Address proof is required. 

Use email

Customers whose accounts are banned generally get an email from Amazon. The email explains all of the reasons for the block, as well as any steps the user may take to undo the action.

If you haven’t gotten this email, you may contact Amazon support via the login page. You may also send an email to Amazon’s CEO office at [email protected].

Also see: How can I report an Amazon seller?

Use the Amazon app or the Amazon website.

You may also contact Amazon customer support agents by using the Amazon app for iOS or Android or by visiting the company’s website and following the procedures outlined below.

Step 1: On the homepage’s upper left-hand corner, click the three stacked lines menu icon.

How to report a seller on Amazon? |

Step 2: Select Customer Service from the Help & Settings menu.

How to report a seller on Amazon? |

Step 3: Scroll down to the bottom of the page after being sent to a new window. Under Browser Help Topics, choose Customer Service and then Contact Us.

How to report a seller on Amazon? |

Step 4: You’ll be prompted to provide your login credentials; do so to continue. Step 5 may be skipped if you aren’t asked.

How to report a seller on Amazon? |

Step 5: To authorize the login, confirm the notice delivered to your registered cellphone number.

How to report a seller on Amazon? |

You’ll be kept in the window until the procedure on your device is finished.

Step 6: If your request is approved, you’ll be sent to a new window where you’ll be prompted to submit your question through chat or phone.


Alternatively, you might use Amazon’s Contact Us form and see if you’re fortunate.

Explain that your Amazon account has been locked to the customer support professional over the phone or over live chat, and either request that they lay out the processes for you or send the papers to them directly.

Also see: How do I keep track of my Amazon orders? How can I locate orders that have been archived?


When he’s not writing/editing/shooting/hosting all things tech, he streams himself racing virtual vehicles. Yadullah may be reached at [email protected], or you can follow him on Instagram or Twitter.

The “amazon account locked suspicious activity reddit” is a question that has been present for a while. There are 4 ways to get it unlocked, and this article will explain them.

Frequently Asked Questions

How do I unlock my Amazon 2021 account?

A: You need to know your username and password. If you dont remember either of those, there are a few ways you can get them back since theyve been locked away without access. Heres the card that was used in conjunction with your Amazon account:

How do I remove my Amazon account from hold?

A: You can remove your Amazon account from hold by going to this website and following these steps.

How long does Amazon hold your account?

A: Amazon holds your account for up to 12 months. If you do not log in or make any purchases during this time, they will close the account and take 1 year of your purchase history data.

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