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Why people are asking for refunds from Epic Games

Matty Erickson 3 min read

Epic Games has been hit with a wave of refunds after it was revealed that the company had been using cheating software to win matches in its competitive games. The news came to light after a video surfaced online showing an Epic employee using the software to win a match in the game Fortnite. This led to many people demanding refunds from Epic, with some even threatening to sue the company.

The cheating software is known as Aimbot and it allows users to automatically target and kill enemies in games. Epic has since released a statement saying that it does not condone the use of cheating software and that it is taking action to remove those who are using it. However, many people are still demanding refunds from the company and some have even threatened to sue.

how to refund on epic games

If you believe that you were unfairly cheated in a game by another player using Epic’s software, you may be eligible for a refund. Here’s how to request one:

  1. first, contact Epic Games customer service and explain the situation.
  2. include your order number, the email address associated with your Epic Games account, and a detailed explanation of why you believe you deserve a refund.
  3. Epic Games will review your request and respond accordingly. If you do not receive a response within 14 days, you may contact them again.
  4. If you are still not satisfied with the response from Epic Games, you may file a complaint with the Better Business Bureau.
  5. Include all of the information from your refund request, as well as the response you received from Epic Games.

How do refunds work on the Epic Games store?

The Epic Games store offers a full refund for most games within 14 days of purchase, as long as you have not played the game for more than 2 hours. If you meet these requirements, you can request a refund by following the instructions above. If you do not meet the requirements for a refund, you may still be able to get your money back by contacting the developer of the game directly.

Some developers have their own refund policies, so you will need to check with them to see if you are eligible. You can find the contact information for the developer of a game on the Epic Games store by clicking on the “More Info” button for that game.

The pros and cons of getting a refund from Epic Games

There are some advantages to getting a refund from Epic Games. First, you will get your money back. Second, you will no longer have the game in your library, which means you will not be able to play it or cheat in it again.

However, there are also some disadvantages. First, if you refunded a game that you purchased with a coupon or sale, you will not be able to get that game at the same price again. Second, if you have already played the game for more than 2 hours, you will not be eligible for a refund. Finally, if you contact the developer directly, they may be able to offer you a better deal than what Epic Games is offering.

How to request a refund from Epic Games

If you believe that you deserve a refund from Epic Games, you can follow the instructions above. You will need to include your order number, the email address associated with your Epic Games account, and a detailed explanation of why you believe you are entitled to a refund. Epic Games will review your request and respond accordingly. If you do not receive a response within 14 days, you may contact them again.

If you are not satisfied with the response from Epic Games, you may file a complaint with the Better Business Bureau. Include all of the information from your refund request, as well as the response you received from Epic Games.

Matty Erickson

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